Questions we hear,
answered plainly.

A VPS is a slice of a shared physical host. CPU steal time spikes, IO is contested, and noisy-neighbour effects are invisible to you. Bare-metal removes all of that — you see the whole machine, not a guest view of it.

Yes. Linux: root. Windows: Administrator. You set the firewall, you choose the kernel, you install whatever you want. The line at our side stops at the network port and the IPMI controller.

Any OS that can be expressed as an ISO can be booted via IPMI/KVM. Debian, Ubuntu, RHEL clones, Windows Server, FreeBSD, ESXi, Proxmox, custom build — we don’t care, we don’t gate it.

Anywhere from a few hours to 7 business days once payment clears. The spread is not hedging: it is whether the configuration you need is already on the shelf. A stock build that is racked and waiting is a same-day handover; one that needs parts sourced, or a configuration nobody keeps on a shelf, takes the far end of that range. You get a date on the order rather than a range, and updates against it.

Bare-metal upgrades are physical — RAM, disks and NICs can be added in place. CPU swaps or generation jumps mean a fresh machine and a migration window. We coordinate the cutover and minimise downtime.

Literally unmetered: no fair-use clause, no soft 95th-percentile, no rate-limit that appears at month-end. Line rate on a 1, 10 or 100 Gbps port, sustained around the clock. Saturate it every day of the month and the bill does not move.

No — not as a product. We do not sell mitigation, we do not advertise an absorption figure, and we will not promise you an outcome for a given attack. What exists is filtering at the network edge and monitoring that pages a human. If your workload attracts attacks and you need guaranteed mitigation, tell us before you order: that is a fair reason for us not to be the right host, and hearing it on day zero beats finding out on the day it matters.

2 IPv4 addresses on every machine, plus IPv6 — native, sized with you at deploy time. Additional IPv4 is $5 per address per month. Tell us how many you need and what they are for; addresses are a finite resource and we allocate them against a use, not a wish.

Yes, natively — no tunnels, configured at deploy time. Tell us the size you need and we will size the allocation with you.

Four today: Amsterdam and Meppel in the Netherlands, Manassas on the US East coast, Phoenix on the US West coast. Same hardware options and the same unmetered port in each — details on /network.

Network and hardware tickets reach a human who can read a traceroute. OS-level questions are out of scope by design — we will point you at the documentation, or escalate to HostiServer if you want someone to do the work for you.

We do not publish a percentage, because a number without a measurement method and a credit schedule is decoration. What we do run: redundant power and cooling in every facility, multiple independent uplinks, and monitoring that pages a human. If an outage is ours, you will hear it from us first.

Not one of ours, and there will not be. Invoices, renewals and account details live in the HostiServer panel — the parent brand already runs one, and a second half-built copy would serve nobody. The machine itself you run the way you would run any server you own: SSH, and IPMI when SSH is not enough. What we do not put in front of you is a panel that meters your traffic, because nothing meters it.

Card or bank transfer, and the account has to be in your own name — that is a compliance requirement across the group, not a preference. Wires clear in 1–2 business days. We do not offer net-30 on a first invoice.